Comments on: Third Tuesday with RichardatDELL http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/ Public Relations and Digital Strategy Wed, 05 May 2010 06:58:44 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Top Ten Less Well-Known PR/Marketing Blogs | davefleet.com http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/comment-page-1/#comment-350 Top Ten Less Well-Known PR/Marketing Blogs | davefleet.com Sun, 18 May 2008 01:27:15 +0000 http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/#comment-350 [...] of my favourite passages, about Dell’s Richard [...] [...] of my favourite passages, about Dell’s Richard [...]

]]> By: vince bank http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/comment-page-1/#comment-349 vince bank Thu, 27 Dec 2007 01:40:56 +0000 http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/#comment-349 Richard @ Dell is a role model, in my opinion, for a guy and his company engaging in social media. He's commented on my humble blog with honesty and a sense of realism devoid of corporate-speak. Go Dell, and keep on Richard, as a trail-blazer for corporate best-practice integration into mainstream conversation. vb Richard @ Dell is a role model, in my opinion, for a guy and his company engaging in social media.

He’s commented on my humble blog with honesty and a sense of realism devoid of corporate-speak.

Go Dell, and keep on Richard, as a trail-blazer for corporate best-practice integration into mainstream conversation.

vb

]]> By: Ryan http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/comment-page-1/#comment-348 Ryan Sat, 08 Dec 2007 16:48:04 +0000 http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/#comment-348 You should definitely take it as a compliment. There are enough zealots out there. You should definitely take it as a compliment. There are enough zealots out there.

]]> By: RichardatDELL http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/comment-page-1/#comment-347 RichardatDELL Fri, 07 Dec 2007 15:30:00 +0000 http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/#comment-347 Hi Ryan Thats quite a post. Im not sure how to take that view of me as being not a social media zealot versus gruff, opinionated, pragmatic, intelligent communicator, and a believer in the potential to really build customer relationships, not transactions.....but Im taking it as a compliment :-). As I indicated, when I first started I was not sure where this was all going. WTF???? was how I felt....but I have come to the conclusion that the direct interactions, listening and learninig is the basis for really building meaningful relationships and understanding. Social media is the best tool to date to do that, even though it does not work in "isolation" And when I say meaningful relationships and understanding -- that means they go both ways. People in a company to and from other people.... who may be customers, observers or from any walk of life. Thanks for adding your perspective on what was of value and meaningful to you ...because I learned from that too. Thanks to all for a great trip home, by the way Hi Ryan

Thats quite a post.

Im not sure how to take that view of me as being not a social media zealot versus gruff, opinionated, pragmatic, intelligent communicator, and a believer in the potential to really build customer relationships, not transactions…..but Im taking it as a compliment :-) .

As I indicated, when I first started I was not sure where this was all going. WTF???? was how I felt….but I have come to the conclusion that the direct interactions, listening and learninig is the basis for really building meaningful relationships and understanding. Social media is the best tool to date to do that, even though it does not work in “isolation”

And when I say meaningful relationships and understanding — that means they go both ways. People in a company to and from other people…. who may be customers, observers or from any walk of life.

Thanks for adding your perspective on what was of value and meaningful to you …because I learned from that too.

Thanks to all for a great trip home, by the way

]]> By: Connie Reece http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/comment-page-1/#comment-346 Connie Reece Thu, 06 Dec 2007 14:56:50 +0000 http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/#comment-346 I loved your description of Richard - "Far from a utopian social media zealot, he’s a gruff, opinionated, and extremely intelligent communicator who is surprisingly pragmatic about the role of social media." I've found that to be true as well, and it's one of the reasons I cherish opportunities to hang out with Richard and the digital media people at Dell -- they're not zealots but very pragmatic people grappling with incredibly disruptive forces in the way business is conducted. And "relationship" is not just a word to them, it's a way of life. I applaud the way they've reached out to bloggers and the social media community in Austin. I loved your description of Richard – “Far from a utopian social media zealot, he’s a gruff, opinionated, and extremely intelligent communicator who is surprisingly pragmatic about the role of social media.” I’ve found that to be true as well, and it’s one of the reasons I cherish opportunities to hang out with Richard and the digital media people at Dell — they’re not zealots but very pragmatic people grappling with incredibly disruptive forces in the way business is conducted. And “relationship” is not just a word to them, it’s a way of life. I applaud the way they’ve reached out to bloggers and the social media community in Austin.

]]> By: Joseph Thornley http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/comment-page-1/#comment-345 Joseph Thornley Thu, 06 Dec 2007 12:20:04 +0000 http://www.ryananderson.ca/2007/12/04/third-tuesday-with-richardatdell/#comment-345 Ryan, I thin you are absolutely right in your views about the need to transcend the focus on transactions. And it was great to hear them validated by a guy like RichardatDell, whose been at the heart of one of the most remarked upon social media efforts by a Fortune 100 company. We can use social media to build long term relationships that serve both company and consumer alike. Bringing this discussion into the real world at Third Tuesdays with speakers like Richard gives us a chance to establish stronger relationships. It also should help us to move forward with confidence knowing that we are up to date with the best thinking that the social media world has to offer. The fact that you that Richard validated a line of thought you already were developing just goes to show that Canadians are in the forefront of thinking and working through the potential of social media. Ryan,
I thin you are absolutely right in your views about the need to transcend the focus on transactions. And it was great to hear them validated by a guy like RichardatDell, whose been at the heart of one of the most remarked upon social media efforts by a Fortune 100 company. We can use social media to build long term relationships that serve both company and consumer alike.

Bringing this discussion into the real world at Third Tuesdays with speakers like Richard gives us a chance to establish stronger relationships. It also should help us to move forward with confidence knowing that we are up to date with the best thinking that the social media world has to offer.

The fact that you that Richard validated a line of thought you already were developing just goes to show that Canadians are in the forefront of thinking and working through the potential of social media.

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