I don’t know what you were thinking
I honestly cannot comprehend what the people at my bank were thinking when they okayed an automated calling system that allowed them to call me with a “personalized offer” only to be put on hold to wait for the next available operator. I don’t know what they were thinking when they called me back to do the same thing, either.
Whoever made that decision should be fired, and not allowed to work in marketing until they undergo a mandatory, day-long ass kicking.
All I can say is “here, here”, can I get in line on that ass kicking session?
Cheers,
Cara